A WORLD CLASS MANUFACTURER OF PRINTED CIRCUIT BOARDS
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Geometric Circuits, Inc. Quality Policy
In 1986 Geometric Circuits, Inc. brought upon a Quality Initiative that we consider the overall competitive vehicle for our company's future. This initiative will assure our growth in the world marketplace. Quality Improvements directed at Total Customer Satisfaction will provide the method to accomplish this task. It consists of an undying focus on the requirements and expectations of the customer and an overall effort to improve all work areas and capabilities of Geometric Circuits, Inc., including a commitment to 100% On Time Delivery to our customers.
It is important to understand that the term "customer" refers to both the internal and external customers. An internal customer is any Geometric employee who receives goods, information, services and/or products from within our organization. We are all internal customers here, working for a common goal of excellence. An external customer is someone outside the organization who purchases our products and/or services. In all management efforts, when discussing external customers, it is the policy of Geometric Circuits, Inc. to have one member of the group act as the "Voice of the Customer."
New employees will undergo immediate training. Sessions will include the employee's responsibilities as they relate to specific Job Function and Quality Control expectations. This training is to be taken with extreme seriousness and used in your work area at every available opportunity. This is not an option and it does not exclude any individual, group or department. Everyone is responsible and held accountable for Quality at all levels, no matter what the job. Our commitment to Quality will lead to success today, tomorrow and into the new century.
Our vision is to become "The Best In Class of Global Manufacturers!" Every process will be continually evaluated and examined to improve quality and increase customer satisfaction.
Geometric Circuits' Quality System has been certified to ISO 9001: 2000 and the MIL-PRF-31032, to provide a strong foundation and the necessary resources to implement ongoing Quality Improvements.
Themes:
"Total Customer Satisfaction, Not Just Our Goal, It's Our Existence."
"Continuous Improvement, Everywhere, Everyday."
John Pollina, President
CONTACT INFORMATION
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Telephone: 631-249-0230 |
General Information: Williampollina@geometriccircuits.com |
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Fax: 631-249-0286 |
Postal Address: 11 Michael Ave. Farmingdale, NY 11735